Here is what our Customers have to say about us:

 

Clyde - Clyde - Clyde,
Very happy to report......we will be watching tonights football game on our new couch!!!! Delivery guys came today about 4 - everything was beautiful!! I will be pouring a huge glass of wine and toasting you!! Thanks for putting up with me....
I wish you and your family a Merry Christmas and a Happy Healthy 2012!!
T. Mancuso

Cheryl,

Thank you so much for helping me order the Broyhill bed for my son. You were such a delight to work with! I grew up in Tennessee where people were so mannerly and polite and you brought back such fond memories. It is nice to know that there are still such nice people in the world. With your people skills, you will go very far!

Thanks again,

Hi Cheryl,

Wow!!! I can only think of 1 word that sums up the whole experience. PHENOMENAL!!!!!!!!!!!!!!!!!!!!!!! Clyde, the sales rep. that helped me with my purchase became much more than just a guy on the other end of the phone, he became a very good friend. He is not only fantastic at his job but also a wonderful Christian Man! I can not thank him enough for the words of encouragement and prayers but also for the service and commitment to making the whole experience of buying my FIRST EVER NEW BEDROOM SUIT, worth wild! And I want to give a very special THANK YOU to the 2 delivery guys that came and set up my FIRST EVER NEW BEDROOM SUIT!!!! They were not only professional, kind and considerate but....they were down to earth and took the time out to let my two year old, (that loves to help and get in the way), help them by handing them their tools and talking to him, which made him a very happy little guy! Clyde and the 2 delivery guys (which I wish I had got their names) went beyond the call of duty to give me and my family the Best Customer Service that I have experienced in a very long time! THEY ALL 3 TREATED US LIKE WE WERE LONG TIME FRIENDS AND THAT MEANS A LOT THESE DAYS!!!! Thank you Clyde and Furniture Geek!!! I look forward to doing all my future purchases with you guys!!!!

Love, Happiness and Prayers!!
Stephanie

“FYI: I am a salesman for your company and Cheryl - both of you have been awesome and I really appreciate it.” – R. Gunder

Clyde, first, what a GREAT e-mail. Thank you for taking the time to write this to me. Sure made me feel special. I have to thank you as well because I can't think of anyone else who would have helped me out and made this journey with me for a piece of furniture. So again, I thank you for assisting us. You went above and beyond to make things right for us.

Dawn 

To whom it may concern,

*Hey Jonathan,

Just wanted to call and Thank you! The furniture is beautiful! I’m more than happy with the sofa and the end tables.   Everything fits, it looks great!  I want to thank you again and I hope very soon to be doing business with you again.

M. Anderson

*You are awesome!
M. Chopp
 

*Cheryl,

*By the way, I am so impressed with your Customer Service.  Please let your Supervisor/Boss know what an outstanding job you have done in follow-up

Sandy
 

*Per our phone conversation last week, I wanted to let you know how happy we are with the bedroom set.  As I mentioned before, we've had some awful luck in the past with furniture.  But, I was quite pleased with how everything showed up, all wrapped & carefully packaged.  The set is beautiful & it was worth the wait.

Erin
 

*Thanks so much for all of your help -- you have been terrific!

*Thank you so much for your great customer service - I appreciate it ...

Dawn

*Wow, that is fast! Thank you Shane. Awesome customer service, as always!

*Hi Cheryl,

Thanks again for all of your help with this!

Best, Hilary

*Over All: first-rate Web: excellent. Other Comments: just received my furniture and must admit i was very nervous having not seen it in person. It is absolutely beautiful and couldnt be happier. Loved the experience and Clyde was so helpful. Thank you

Rachel
 

*My furniture arrived Sat eve.  Unfortunately, we were in Vegas for a long weekend, so I had a friend accept delivery for me.  Nonetheless, we’re back now and all the furniture looks great! 

So, next, as I recall my instructions, it’s now safe for me to enjoy reading The Camelboy Chronicles without incurring the wrath of its author.  Thanks again for your assistance, Clyde; you’re a good man! 

I’ll be in touch!

Bob

*We received them just a few days ago.  Excellent service from you.

*another thank you because one of my best friends, D. Murray, just ordered from you, from my recommendation, as is thrilled with her furniture.  thanks for the service!

*Thank you so much for all of your help!  You've been wonderful and are a great testament for superior customer service for you company.

Thanks for everything:)

Daphney

*Just wanted to let you know that the furniture arrived yesterday and I am very pleased with it (as is my husband). It fits perfectly and looks really "classy".

So, thank you very much for the service and for expediting the order. I will definitely be looking to contact you again when I get my ducks in a row regarding other furniture.

Best. A. Quinn

*I can not tell you how much I appreciate everything you did for me on this.  You are fantastic with your customer service.  It really means a lot.

Thank you again!!!

*Thank you again for all your help.  We love our new dining room.  Every time it is brought up we tell about the great customer service we received from your company.  

*many thanks clyde you were awesome 

J.S. Brunson

P. Crow

*Just wanted to let you know we rx'd our new sofa last week.  It came in perfect condition and is 

exactly what we wanted.  Thanks, we are really glad we decided to go with Furniture Geek.  

M. Newland

Annapolis, Maryland

Definitely will be posting positive feedback on the web regarding you and furniture geek.

Jennifer

*Many thanks!  My daughter-in-law, Catherine, ordered some bedroom furniture for my grandson from

you and we are looking forward to seeing him in his new big boy room.  You have been a delight to work with.
Thanks,
Ruth 

*You have been super to work with and I so much appreciate everything you have done

for me!  You make it all worth it!
N. Willingham -Maryland

*Kristen - Thank you for the update.  I appreciate both Tara and your fast response and concern for my issues with the furniture.

I will certainly continue to shop and recommend FurnitureGeek.com to my friends in California! Duane

*I just wanted to let you know that I received a phone call today and the couches are being delivered Friday!  We are very excited.  Thanks for all your help!

Sierra

*Thank you for your updates. Your communications have been superb.

Steve  

*Just wanted to let you know I received the table and loveseat this weekend and we are very pleased with both pieces!

*Thanks again for your staying on top of this. We have recommended your firm to
others looking for fine furniture at an excellent price with great service.

C. Snyder

*We received our furniture and wanted to tell you the experience 

with your company has been exceptional.  When I first ordered, my sales rep told 

me it was back ordered and wouldn't be here for another couple of months.  I went 

ahead and  ordered anyway and it arrived just about when she said it would.  

Everyone I spoke to was very helpful and the Reliable Trucking guys were great 

too!  Our sales rep went on to another job in your company right after we 

ordered but still responded to my e-mails and the other salesperson who took 

over our order did the same.  I have ordered furniture from NC before but have 

to say never had the service we received from you guys.  I would highly 

recommend you and will use you again.

Kathi P. - Plano, Texas

*Thanks for all of your continued support! Our experience with Furniture 

Geek and with Tara have been wonderful. We have recommended your company to our 

family -- we'll see if they will venture into the world of online furniture 

shopping. We have raved about the $ savings and customer service. =)

V. Najork

*I wanted to Thank you for all of your help. We got the entertainment center 

console yesterday and it looks GREAT!!!  I really really appreciate you 

helping me find this piece when my entertainment center had been 

discontinued. It really would have driven me crazy to

look at a mismatched piece  :)   I have been very satisfied with your

service and every time I tell the story about it (which is a lot) I

always mention furniture geek being so great. Thank you Thank you

Thank you for everything!!!

E. LeRouax

*I am very satisfied with not only your prices (the best I've found!) but

all through the process, everything went smoothly.  I would definitely 

recommend your company to friends and family.

Jane

www.home-remodeling-decorating.com

*Our furniture came last week in good condition and it's lovely in the place where it goes. 
Thank you for all the help you gave me.  Your company is certainly a good one that can be counted on.
Renate P.

*They delivered the new rail on Monday
and everything is perfect.

 
I am very satisfied with your company
and would not
hesitate to order further products or recommend you to friends.
 
Thanks again

Cheri
 
*Yeah!!!!
Thanks for being persistent! – you’re a pleasure to deal with!
T. Salmon 
*I am so impressed with the service I received from you and FurnitureGeek, I
will recommend this site to everyone I know.  And besides, I am in the
market for other pieces as well. 

S. Passaro


 

*Just called to thank you for the excellent service.  I received
delivery last week, and my experience with Furniture Geek and Reliable
Trucking could not have been better.  I am very impressed with our service,
the Reliable drivers, and I love the furniture it came in perfect
condition.

R. Manzo

 

*YEA!  Thank you for taking such good care of this so efficiently!
That's a rarity these days!  We love the set!  We're refereing you to
everyone we know!  Thanks,

L. Gatto

 

*I appreciate the good customer service in trying to solve my
problems by Kristen and Tara (my original sales person) was also extremely
courteous and professional! She was friendly and always available when i had a
question. Your company has
been extremely helpful in trying to help to resolve things to our satisfaction

P. DiGilio

 

*We want to acknowledge the time, effort and
commitment by Furniture Geek to insure customer
 satisfaction.  This has ensured us that customer satisfaction is a high
priority to your business.  Further, because
 of these factors it is especially easy for us to continue to make you our
choice for future planned home furnishing needs.

James

 

*Thank you so much for responding so quickly to our concerns. It's nice to know
that there are still some businesses in the world that know a thing or two about
customer service - you've earned our business for life.

D. Walters

*We were told after purchasing locally that the additional chairs
we needed to complete our set were discontinued and could not be found anywhere.
Well you had them and we are thrilled with the furniture and the awesome
service. Over All: first-rate 

Maribeth & Greg

*Thank you all so much for the help you gave me in ordering my
furniture & also thanks to Reliable Trucking who took it to my shippers in
Jacksonville FL

 
I live on the island of Bermuda and it was delivered to me
yesterday
 
Again thank you all and I will definitely deal with you again
and recommend your company, your prices are the best !

C. Carvalho

*Thank
you for everything; I am very happy with my sofa and with all the people from
your company which handled my order in a very professional manner.

J. Dinca

*I discovered your company through an ad in Coastal Living and have been
incredibly impressed with your furniture selection, prices, and your level of
service.  In the future, when I need to order furniture, I will definitely go
through your company.  Thanks for everything and please thank 

Regards!

T. Salmon

The initial set of chairs had very distinctive flaws
and defects in the fabric that are very noticeable which could not be
considered a characteristic but flaws and defects in the fabric and this is
not acceptable.  With that said, we appreciate the efforts taken by
Furniture Geek to make good on their product and to ensure this matter is
resolved in a successful manner.  We commend you for your commitment to
customer satisfaction of your product.  Further, we want you to know we
appreciate your generosity in making the initial set of chairs available for
our use while you worked to correct this issue.

Further, we have been very pleased with the service rendered by Furniture
Geek and look forward to future purchases with Furniture Geek for our home
furnishing needs.

Again thank you,

J. Gandy

*I do want to tell you that Tara
James has been awesome to work with!  She has done a superb job and has made my
shopping experience at Furniture Geek wonderful!  She did some research for me
and helped me come to a final decision for purchasing furniture for my home
(which I have not done in many years)!  She was very patient with me as I did
much research myself on the furniture and frankly check prices elsewhere.  She
answered all of my questions as promptly as possible and made me feel
comfortable and good about purchasing furniture from your company.  
Based on my experience Tara is
a true asset to your company!
Thank you!
L. Robinson, P.E.
*I just wanted to tell you that I
really appreciate your help getting my chairs.  I am happy, and couldn’t have
done it without you!!
Thanks, again
S. Nemesi
*YOU GUYS HAVE
BEEN THE BEST!  WE LOVE OUR FURNITURE AND WILL TREASURE IT THE REST OF OUR
LIVES...

Vern and Anna Marie

 

*Thanks for your wonderful service!!! The furniture looks great and was delivered
in a timely manner.  After 10 months of waiting for Furniture ****** to deliver
it is nice to know that there are still reputable companies out there. 

S. Lance

 

*I just wanted to
comment that our experience with Furniture Geek was fantastic. The pricing for
the Kincaid furniture we purchased was very good compared to what was available
in our local market. I have purchased furniture before from several North
Carolina and South Carolina merchants prior to this one and I've always had
extremely successful transactions; this one was no different. I definitely have
and will continue to recommend Furniture Geek to friends and
family.
Regards,
Michael & Donna
Bonneau
 
 
*I am sending a big thank you to you and the shipping company for the
seamless delivery of my beautiful furniture received yesterday. Your time
and effort in assisting with my purchase was invaluable...Take care and job
well done.
 
Thanks,
Shahima


 
 
*Just for the record: We have placed
several orders with Diana and can't say enough how wonderful it is to deal with
her. I only wish I could order more furniture. She is just fantastic. I know you
must be surprised that someone from Long Island, New York could be happy but it
is true. Merry Christmas to all of you and especially Diana. 

Sid Jill

 

 
*We received our furniture and we couldn't be happier with the way Tara took
care of us....furniture arrived in great shape and looks fantastic....have told
many people about Furniture Geek and I will most certainly be using you in the
near future.
 
thanks again
D. Crawford

 
*Our furniture
came today and it is beautiful.  Thank you.

Darla

 

*We are pleased with the Vaughn
Basset chest and dresser which was delivered to us Sunday.  Furniture Geek provided us good
service and value.
Mark & Jennifer
*Our repairs went
well.  The man who came out was on time, professional and did an
excellent job on the repairs.  Thanks so much for making our experience
with Furniture Geek a positive one.  We would definitely recommend your
company to our friends and use you again in the future.  
~Sherri M.
*From the great price to the delivery process every aspect of

this purchase was excellent.  As with many large purchases we did experience

a problem or two but they were resolved to our complete satisfaction.  The

problems were with the furniture itself (a dining set from Pulaski) not with

furnituregeek.  In fact, the folks at BoSmith and Reliable Trucking are some of

the most professional I have ever had the pleasure of working with.  We had

four different crews from Reliable come to our home and they all were true

professionals.  A special word of praise needs to go to Kristen, VP of OPS

at furnituregeek.  She worked very hard on our behalf to get the issues resolved

with the manufacturer.  I can't image anyone having more patience than she.

She is 100% customer focused - very rare these days.  To say she went way

beyond the call of duty is an understatement.  I highly recommend
furnituregeek. We have made many furniture purchases in the past and
furnituregeek

stands at the top in customer service.  With Kristen and crew you can feel

confident that even if you do experience a problem they will resolve it, not

to a minimum standard but to your total satisfaction. furnituregeek will be the

first place we look for all future furniture purchases.  Thanks Kristen and

furnituregeek!!

Bruce B.

*We received our
furniture last night. We love it! Thanks for all your patience &
help with our order. we may be needing  another order in about 7 months
or so.
CHERYL 
 
*Just
 a note to say thank you so much for all your help with our furniture
purchase. Everything arrived Thursday morning 3/12 around 10:30. We are
very delighted with our new Universal Avignon dining room set!!
Everything is just as gorgeous as you said it was.  It was in perfect
condition and the delivery men from Reliable Trucking were terrific with
 the entire delivery & setup process along with their friendly
southern personalities.  It was a pleasant internet purchasing
experience for us. 
 
 Again
 thank you for the great service and we look forward to doing business
with you in the near future for all our furniture needs.
Sincerely,
Cheryl & Bert
Satisfied Customers from

Easton ,
MD 
 
 
*All
 of the Stanley Young America furniture arrived as expected on
Wednesday, 3/11/09, from Reliable Trucking.  We just finished un-crating
 the pieces and putting them all in the girls’ bedroom.  
They are undamaged, and it all looks great in their “new” room.  Thanks
 again for all of your help.  It was a pleasure shopping with you and
your company.  We will certainly contact you if we have further
furniture needs in the future.
 
Patrick & Heather A.
Franklin, TN  
 
* I love my furniture and got a terrific price... I would order again in a minute.  Thanks so much!!!
 
C. Fohl
 
* Kristen,
 thanks for your help in taking care of this and thanks for your
patience with us in making our decision on what to do. It has been a
pleasure doing business with your company.   

Thank You, 

C. Anderson 

  
*I
 wanted to let you know that I received the handles and they are
perfect!  Thank you so much for your diligent follow up with my dresser
issue.  I appreciate your tenacity!  By the way, we are in the market
for new living room furniture and my experience at Furniture Geek in
terms of customer service and price will bring us back. 
Thank you
V. Ruslavage 
  
 
*Per Customer's request the following testimonial has not been edited, or condenced.
I'm a divorced father of two who has become VERY frugal with my money since
 my divorce.  I do a LOT of research prior to making ANY big purchase
and buying furniture was no different.  I went to a LOT of local stores
trying to find the bedroom suit I was interested in buying.  Once
 I found the suit, I came to furnituregeek.com to see if you guys had
the same suit and how much it would cost.  At the same time, I was being
 courted by DirectBuy to "join" their group and they "promised" BIG
savings.  So, I told the woman I would come by but the first thing I
wanted to know was how much was my suit going to cost me.  I laughed and
 explained to her the price I received from furnituregeek was lower than
 DirectBuy.  Oh yeah, and I didn't have to pay for the RIGHT to purchase
 furniture from you guys; furniture geek simply does business the RIGHT
way, they SOLD me.  No bait and switch.  No junk furniture.  No USED
furniture. No BS.  Just straight shooting.  I
understand having to talk to a customer service rep to get the prices,
that's the only realistic way you can protect your prices. 
 
At first, I was concerned that it would take FOREVER for me to get a
quote.  Somehow, I lucked out...I got an email from a Diana M, the SAME
DAY.  I called her and putting aside her incredibly friendly nature, I
felt like she CARED that I bought what I wanted but it wasn't going to
ruin her day if I didn't buy it.  At least that is what I thought and
felt...until she gave me the quote.  Her quote was literally 32% less
than what I got at my local store; she wasn't worried because she was
CONFIDENT she had the best price.  Did I mention the price I received
from my new best friend, Diana M, INCLUDED shipping where as the local
store needed to add an additional $600 to the price.  That brought my
discount up to about 40%.  The only problem I had was with the armoire I
 received...it had some scratches from the factory.  I wasn't sure what
to do...afterall, I'm a guy...do us men REALLY care about those things? 
 Well, Diana M thought I SHOULD. And what did she do?  She went to
battle for me.  SHE felt I wasn't treated right by the factory.  Listen
to what I am saying....MY SALES REP WENT TO BAT FOR ME!!!!!  I didn't
beg her to do it, I didn't cry to her, I didn't really even mention it. 
 Diana M wanted my purchase to be PERFECT.  Now, I have a new armoire on
 it's way to be exchanged...free of charge.
Bottom line, I'll tell you the same thing I tell ALL of my friends and
coworkers....if you can get it at Furniture Geek.com, you'd be a
FOOL/IDIOT not to get it there.  And if you want to be treated like
FAMILY, ask for Diana M.  I know I am coming off like I work for the
company...I don't.  I used to be in sales and I know what it means to
treat the customer right...and Diana M does.  And when I had the one
problem with the armoire, Kristen jumped in and fixed everything
IMMEDIATELY with getting me a new armoire.  As I said, I've bought a
bedroom suit...my leather sofa, chair and ottoman set are being built as
 we speak...and I'm discussing buying a wall unit next.  Do your due
dilligence and come back to furniture geek.  Hopefully I won't get in
trouble for this but, skip the 800 number and email diana.m@furnituregeek.com directly...you won't regret it. And when you do, tell her Mike from Maryland said hi and that you want a GREAT deal.  ;-)
Happy Shopping

Mike
 
*Thanks
 for a great transaction.  Everything came as expected and in perfect
shape.  It looks great in the house and we ended up spending the same as
 we would in a local furniture store but got the 3 tables too!  The
tables make a huge difference in the look of the room.  I am already
bragging about you to my friends and family.  I would definitely use
Furniture Geek again.
 
Keep up the good work!
Darryl
 
*We
 recently received a bedroom furniture set through your company, and we
just wanted to let you know how much we love it and appreciate doing
business with you.  We hope to do business with you again in the future
and we tell everyone about how positive our experience was with you!
 
Pullen Family
Springboro, OH
 
*The prices are unbeatable. I researched many
 different stores for these same items and Furniture Geek was by far the
 least expensive. The Deliver team was fast, friendly and efficient.  
 
One piece that I received was not what I had
expected and Rick, although not my original sales person, took the time
to research the exchage and redelivery. It sure does make me feel better
 to know someone will go out of their way to help. Their customer
service has been superior and I would recommend them to anyone looking
for furniture.
 
I will definately will order again from Furniture Geek.
 
E. Moreno
 
*Wanted to say Thank you to Brandon for his help, he was very courteous and professional throughout my buying experience.
 
L. King
 
*Just wanted to drop
you a note and let you know that the recliner came and is just what I
order.  The delivery company did a great job and were very friendly.  I
will gladly do business with you in the future for any of my furniture
needs.  Saved me Half of what I was going to pay here in MD. 
S. Walto 
 
*Just wanted to let
you know that Reliable Trucking just delivered our new dining room table
 and chairs. Thank you so much for all your help during this process.
This was the first time I had used your company, and I will be happy to
recommend you to my friends. 

You were so helpful all the way along, and I wanted you to know how much I appreciated that. 

M. J. Reimer 
 
* Thank
 you so much. I am very happy  with the bed, and your service. The
delivery servicemen were very polite, and efficient. If I need more
furniture in the future, I will contact you. Rick was very nice to deal
with, and always returned my calls promptly.
G. Floyd
 
 
*When in need of furniture again we will definitely give furniture geek our business.  Thank you!
 
Diane H. 

* Our gorgeous Hooker cabinets arrived today.  The folks from 

Reliable Trucking lived up to their name.  The whole experience has been 

flawless.  Great products, great prices, great service.  Who could ask for 

more? 

Bud
 
*Despite
 all of the trouble with the multiple orders, we would have no
hesitation buying from you guys again thanks in no small part to you. 
We can't emphasize enough how you have turned this otherwise lengthy
debacle into a pleasant experience  -- In this day of non-existent
customer service it was real breath of fresh air dealing with you and we
 can't stress enough how much we appreciated the care and attention with
 which you handled our case. 

Ryan and Tracy 
 

*Preston called last week
and set up a time.  He came exactly when he said he was going to and
repaired the night stands (in about 10 minutes) and did a great job.  He
 was very nice.  Thanks for keeping up with this for so long, but the
furniture is repaired now and we are happy with the job.  Thanks again
for your persistence.  You are great at your job? 

Libby in regards to our Claim/Customer Service 

*I would like to thank Kristen for her kindness and patience with me.
Kristen has excellent business knowledge. Everything went just as she
said. The communication was excellent. I would highly recommend this
company to anyone. The furniture was delivered and set up very nice. I
love my new bedroom set. Thanks again. 

Helen G 

*We received the furniture today, and it is even nicer than we expected.  

It looks better than in the pictures!  

The delivery people were wonderful. They brought in all of the pieces,
set everything up, didn't scratch the floors or get a drop of water
anywhere, and it was raining.  

Wioletta  

*Thank you very much for your
extremely prompt attention. It has been a pleasure doing business with
your company despite the minor mix-up. You and your colleagues have
handled all matters very professionally and in an extremely prompt,
efficient and courteous manner. 

Kent